Customized Services

It is not enough to offer great programs. Organizations need to demonstrate impact and
outcomes. Program Evaluation includes identifying measurable outcomes, collecting
and analyzing data, reporting progress, and making recommendations for improvement.
Program evaluation and assessment are critical for
continuation of services.

All leaders have areas of strengths and challenges. Leadership coaching can assist leaders in
developing and working with their strengths while compensating for and overcoming their
challenges. Through the use of several assessments and individual sessions leaders will become more confident, self-aware and stronger in their leadership.
 

Hiring the right leaders is critical to the success of an organization. Conducting a search
internally can be expensive and time consuming, particularly for a volunteer board. Executive
Search services include developing a pool of qualified candidates, reviewing applications,
conducting initial screenings, facilitating interview process, assisting in preparing the offer and
developing the transition plan.

Employees really are an organization’s greatest asset and investing in them makes good
business sense. With a wide area of expertise, training programs can be tailored to the needs
of the organization. Some common areas included team development, customer service,
leadership development, and supervisory management.

As Benjamin Franklin said, “failing to plan is planning to fail”. Organizations need more
than good intentions, they need vision, strategy, and focused implementation to be
successful. Strategic planning should be guided by someone who understands the
process and the desired outcome and has the ability to work with various stakeholder
groups effectively.

When organizational conflict is not managed well it can infect every part of the
organization creating a toxic environment. Managing conflict by understanding the
issues, the relationships, and the personality types involved can result in turning toxic
conflict into healthy conflict.